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  • Hey there, corporate heroes and savvy online shoppers!
    The festive season is upon us, and as we deck the halls and dive into the world of online shopping for the perfect gifts, it’s crucial not to overlook the ever-present threat of cyberattacks.

    Cybersecurity should be at the forefront of our holiday to-do list, given the increasing number of threat actors eager to exploit any vulnerabilities in the digitized world. In this article, we’ll delve into the reasons behind the need for heightened cybersecurity during the holiday season and provide practical tips to ensure a secure online shopping experience in 2023. (more…)

    Cybersecurity, From Our Experts

    The end of the year is typically a time of celebration and optimism for the future, but some Canadian organizations were marred by ransomware breaches that had a significant impact on many large organizations throughout Canada. Read on to discover the reasons behind this alarming trend and why tighter cybersecurity measures are needed.

    Ransomware attacks are essentially encryption-based data extortion where threat actors block access to your data until a ransom is paid, after which a decryption key is given to retrieve data. According to a ransomware trend report, businesses and organizations in Canada remain among the top 3 most lucrative targets for the threat actors after the U.S. and the U.K.

    November 2023 ransomware events in Canada included:

    • Toronto Public Library will continue to restore systems well into 2024 after a significant ransomware attack.
    • The Government of Canada data breach incident potentially affected information of current and former Government of Canada employees, members of the Canadian Armed Forces, and Royal Canadian Mounted Police personnel.
    • Moneris — the payment processing giant faced an unsuccessful ransomware attack, reports no data loss.

    Why are ransomware attacks on the rise?

    As our lives become increasingly digitized, the rate of ransomware attacks follows suit. Cybercriminals are becoming shrewder and exploiting this shift for financial gain. The rise of cryptocurrencies, particularly Bitcoin, provides an untraceable payment method, making the operation risk-free and lucrative. Artificial Intelligence (AI) further empowers these cybercriminals by automating the finding and exploiting weaknesses in security systems. But AI isn’t just the bad guys’ tool; it can be our superhero, helping to detect and block these attacks before they strike.

    3 Steps to Cyber Resilience for organizations in Canada

    1. Penetration Testing
      Conducting annual penetration tests, or more frequently following significant infrastructure changes, is a proactive measure to discover vulnerabilities before cybercriminals do. This approach offers a high ROI by preventing breaches that could incur substantial expenses.
    2. Use Future-proof Tools
      Managed Endpoint Detection and Response (MEDR) is a next-generation solution that protects supported endpoints and responds to neutralize potential threats before they compromise your operations. MEDR is a future-proof response to today’s highly sophisticated cyber attacks.
    3. Employee Cybersecurity Training
      Human error often causes cyber breaches. Therefore, quarterly cybersecurity awareness training for employees is crucial. This cost-effective measure could save your organization from significant financial and reputation losses.

    Additionally, choosing a competent IT partner is your best bet in this fight. The right partner will build both offensive and defensive strategies around your business infrastructure, catering to your budget. A strong partnership with your IT vendor goes beyond business; it’s a commitment to growth and stability.

    Learn more about how Konica Minolta can help here.

    Cybersecurity, From Our Experts

    In the tech-savvy world we live in today, trust has become more valuable than gold. This holds true whether you’re a law firm, financial consultant, or a creative agency of any size in North America. For Professional Services Organizations (PSOs) trust is vital. You need it to keep your current clients and to draw in new ones, helping your business grow and hold its ground in a super competitive market.

    Here’s a fun fact: cybersecurity is a major player in building and keeping that trust. With cyberattacks getting more common and clever, your clients and prospects are more aware than ever about the safety of their sensitive data and confidential information. Through this blog, we’ll guide you on how your professional services firm can win trust through cybersecurity and make your clients feel at ease with your data protection efforts.

    1. The Cybersecurity-Trust Link for Professional Services Organization
    2. Simple Ways to Build Trust Through Cybersecurity in a Professional Services Organization
    3. Show Off Your Cybersecurity Efforts to Your Clients

    (more…)

    Cybersecurity, From Our Experts

    Every year, cyber attackers continue to grow more sophisticated, making it crucial for individuals and organizations to be prepared. From state-sponsored attackers to financially motivated ransomware gangs, these attacks are becoming more sophisticated and destructive as the technology industry continues to innovate.

    However, this Cybersecurity Awareness Month, we are taking an Action over Intimidation approach to get ahead of cyber threats.

    In this blog post, we’re here to offer valuable insights on optimizing your organization’s technology budget within its IT infrastructure. We’ll cover everything from generative AI technology to the reassurance provided by cyber insurance. Our aim is to help you gain a comprehensive understanding of how to make your cybersecurity investment deliver maximum value for your money. (more…)

    Cybersecurity, From Our Experts

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    The healthcare industry is laden with administrative processes, and many of these can be manual, paper-based, time-consuming and prone to errors. A simple visit to your doctor, a submission of a referral to a specialist, or scheduling a procedure will trigger a flurry of paperwork to be completed, and that’s only the beginning of the process.

    Manual processes are dependent on having a well-trained and experienced staff of people working around the clock to ensure this process runs smoothly. However, even that is not a guarantee of success.

    The sheer volume of patients and procedures combined with the number of forms that need to be completed, compounded by the staffing crisis in healthcare has caused healthcare facilities to fall behind. This often results in referrals not being followed up on, stacks of forms waiting to be entered into the system, clinicians taking work home with them to be completed after hours, delays in submission of services to insurance for payment, denial of payment due to errors in coding, and incorrect invoicing of patients. (more…)

    Content Management, Healthcare

    Clear visibility can make data-driven decision making a piece of cake

    You may be aware that tons of data flows through your business, but perhaps you can’t see it clearly. Start using data to improve strategic business decisions.

    Data can put your business on a level playing field with the giants of your industry. Your smartest competitors are already investing in data-driven infrastructures to power data-driven futures. But how exactly can you make the most of the opportunities that data-driven decision making can offer? The first step is to get clear visibility of the data that matters to your business. Don’t risk getting left behind. (more…)

    Thought Leadership

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    What is the Intelligent Connected Workplace?

    9 ways clients can benefit from an integrated portfolio

    If there’s one thing we can safely say about the future of work, it’s that we are going through a significant period of change. With technological, social, environmental, and generational shifts impacting our priorities, work can no longer be defined as a physical space we go to, nor does it relate to a set schedule of ‘on’ hours each day. And while the events of the past year have brought an increased focus on what the future of work or the “next normal” will be, in reality, work has been evolving steadily for years. Today we can stay connected from almost anywhere, from homes, offices, to the air, or even on a cruise ship! This capability was critical for organizations to manage through the pandemic and will continue to be a key priority in the months and years that follow. (more…)

    Digital Transformation, Leadership

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    Secure Cloud Information Management (SCIM) is the right cloud-based document management system to help your business adjust to post-Covid realities. Reflecting on this past Covid year anniversary, I wondered; have small and midsize businesses (SMBs) adapted to the accelerated work from home trend? What steps has your business made to adapt to the new working reality? Most SMBs weren’t set up for Work from Home (WFH), and still aren’t, facing daily productivity and security issues. Have you created an email chain to chase down a document? Or TRIED to retrieve a document that resides in a system not accessible from your home network. FRUSTRATING. This happened to a colleague a few weeks ago! These challenges can cause unnecessary bottlenecks for your employees. And pose a security risk to your business. Discover how to gain control over your documents and minimize the security risks of WFH by levering a cloud-based document management system. (more…)

    Content Management, Digital Transformation

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    Kofax Power PDF 4 is Here

    Built for business users with stronger scanning accuracy and e-signature integration

    Power PDF 4 provides powerful PDF management that’s built for business users. Learning is fast since it works like Office desktop products. Since Power PDF meets simple to complex needs and provides strong security, IT teams can standardize on a single tool. Check out our blog, The Power of PDF Software Tools and learn the benefits of using Power PDF for your business. The new release takes a huge leap forward in search and redaction accuracy through Kofax’s award winning OCR technology.  Integration has expanded, including Microsoft OneDrive.  And there is greater adherence to accessibility standards.

    PDF document being downloaded on smart devices and desktop.

    (more…)

    Content Management, Digital Transformation

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    Don’t Leave Money on The Table: 3 Reasons to Invest in Digital Print

    By not investing in digital print, you’re affecting your bottom line.

    Faceless side profile imagined as CMYK colour blocks exposing the grinding gears of thinking beneath the colors

    Today’s customers are looking for fast, cost-effective, easy-to-order services. And in 2020, these targets are achievable for your business by utilizing digital print technology and workflow automation software.  As discussed in our last article, Judge a Book by Its Cover, the landscape in which today’s professional print businesses operate has transformed.  Digital print is not a replacement for your traditional offset printing capabilities. It’s an enhancement to your printing portfolio and product offerings. And invites a new stream of clients and revenue to your business. It’s like asking a woman to choose between a heel and a sneaker for a hike. Both shoes serve their purpose in the proper context. As do both printers. Digital print is designed to fill the gap that exists in the marketplace. Offset printing is great for large runs, such as newspaper printing. SMBs usually don’t have that need. By not investing in digital print, you are excluding potential clients who are looking for fast, budget-friendly printed materials. (more…)

    Production Print, Workflow and Automation

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